Starting Today Stop Guessing What Your Visitors Want
Record and watch every move your visitors do on your site.
See exactly what users are trying to find and the way they use your site.

Understand Why Visitors Don’t Convert & Increase Conversion

Where are your visitors dropping off?

By distinguishing on which page and at which step most guests are leaving your site

Pay attention to every website visitor

There is no limit to knowing your visitors. Using Watchback session recording you can identify leaks in your funnel and fix what’s broken.

Discover where visitors are becoming confused on your site and what's getting their attention.

Increase Conversion

Turn more visitors into real customers

Track down where potential results are being lost and drive conversions up

A secret weapon to increase conversions

See how individuals utilize your store, make sense of where they are struggling and pinpoint issues in transformations

Try our Live Demo

This is a live demo to test our app. Some functionalities are disabled in this demo.

Admin Password: demoadmin


One Time Offer

No monthly or yearly memebership plans, just one time payment and you will be able to download the app and install it to your server, with lifetime access.

Trusted by over 4,800 happy users

"Watchback platform helps me quickly and easily find conversion optimization wins that I can standardize across our whole industry."

Julie Marquez Consulting services

"This amazing app saves so much guesswork when customers write in with problems. Just see the recording of what the user did in your website."

Jason Geary News blog

"Perplexed by the fact that Watchback isn't used by every single company in the world. It is the best solution to understand users of your site."

Maria Allesi Sales analyst

"It used to take days for our analyst to go from a request for data to report. With Watchback it only takes minutes !"

Liam Patrison Digital sales

"Good app to learn about users behavior and how to adapt to their needs and make their experience much better."

Frequently asked questions

If you don't find answers to your questions, please do not hesitate to contact us.

  • 24h Support
  • Open to suggestions

After completing your purchase, you will receive a zip file containing application files, also you will receive an activation code. This informations will be shown on the purchase page and will also be sent to you via email.

All payments are handled by FastSpring, a leading US-based company wich is specialized in digital sales. The company is subject to the first (highest) degree of the PCI standard and adheres to payment card information security standards. FastSpring does not maintain bank card numbers and have a sophisticated fraud-resistant system.

Please follow the steps outlined in this article, please also feel free to contact us if you need assistance.

Watchback is super easy to use and you will not need any documentation. But if you need it, we have it for you on the following link:

If your site isn't built on a CMS (Content Management System), and you have access to files, all you have to do is to insert the embed code before the header tag </head>. Follow this article for more details:

You only need to install the following plugin: Insert Headers and Footers
Then you simply paste the embed code you find in your settings. More details and screenshots are found in the following article:

Insert the embed code in the head of your template by following the simple steps outlined in the last paragraph of the following article:

Help & Support

Your issue is our main priority. Our 24/7 support team is here to help you and make sure our product is up to date.

Affiliates & Partnership

Interested in working with us as affiliate or reseller. Or maybe you just have something to say. Let's discuss business together.


Have a presale question about our products and features? Or looking for a refund? We would love to hear what you concern is.

Add Session Recording To Your Site

Trusted by +4,800 users